Frequently Asked Questions
How do I open an account?
Install the app, verify your email, submit your ID for KYC, and you’re ready.
How do transfers work?
Local transfers are instant. International transfers depend on corridor availability.
What documents do I need?
A valid ID and a phone number.
How do loans work?
You request in-app, receive instant feedback, and repay automatically on due dates.
Is my money safe?
Yes. Your account uses encryption, MFA, and 24/7 fraud monitoring.
Do you support businesses?
Yes — we support freelancers and small business wallets.
How fast are withdrawals?
Withdrawals are processed instantly to supported banks and wallets.
Are there fees for withdrawals?
Most withdrawals are free. If a fee applies, it will be shown clearly before you confirm the transaction.
Do savings earn interest?
Yes. Your balance grows with a competitive APY that compounds daily.